Get to Learn About the Features of Bpm’online CRM

Bpm’online CRM is a great option for smaller enterprises, including larger organizations. It works well in the tailor reporting, as well as dashboard departments and includes features detailed to digital marketing automation.

The bpm’online crm solution is generally made of three parts, included in the primary package: Bpm’online sales, Bpm’online marketing, and Bpm’online service. Due to this, you don’t need to buy different software programs for different departments, although you would have to investigate the capacities of the helpdesk modules and marketing carefully in case your needs in these areas are more than rudimentary.

Features of bpm’online CRM:

Customer data management integrated with Facebook, Twitter, and LinkedIn

Knowledge management online library

Bpm’online mobile applications for Android and iOS devices

Administrative tools with wizards for managing data fields, lookups, and procedures without programming

Analytics with customizable reports, dashboard, and real-time diagrams

Marketing management for ROI estimation, track responses, budget planning, audience 

segmentation, and multi-channel campaigns

Document management well-suited with MS Word

Sales management for forecasts, projections, pipeline, quota, and opportunity

Communications and time management that syncs with popular schedulers, MS Outlook, and Google Calendar

Bpm’online is based on a unified business procedure, which is both predictive and adaptive. This implies it can be beneficial through the sales funnel. The idea is the software program not only help you to be productive but also, it acts as a virtual assistant. It reminds you to finish jobs and predicts what you may require doing next depending on your previous action.